Refund policy
At Naco Healthy, we are committed to delivering quality products to our customers. As our products are food and health-related items, we only accept returns under specific circumstances.
Eligible Returns
Returns are accepted only if:
- You receive a damaged product.
- You receive the wrong product.
Please inspect your order upon delivery. If you receive a damaged or incorrect item, contact us within 48 hours of delivery with your order details and clear photos of the product and packaging.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
- Opened or used products.
- Products that are not damaged or incorrect.
- Change of mind or personal preference.
Refunds & Replacements
Once we receive and verify your request, we will arrange a replacement or refund, depending on the situation.
If a refund is approved, it will be processed to your original payment method. Processing times may vary depending on your bank or payment provider.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Phone: +91 80896 06376
Email: nacohealthy@gmail.com